Terms and Conditions

Welcome to Dilwaale.com (“Dilwaale”, “Website”, “Platform”, “Company”, “we”, “our”, “us”). Dilwaale.com provides an online matrimonial matchmaking service that allows individuals to create profiles, search for potential life partners, and communicate with other registered members. By accessing, registering, browsing, or using any part of our website, mobile application, or services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other policies published on our platform. If you do not agree with these Terms, you must immediately stop using our services.

ELIGIBILITY TO USE THE SERVICE

To use Dilwaale.com, you confirm that: You are at least 18 years old. You are legally competent to enter into a marital relationship under applicable laws. You are using the platform for the genuine purpose of marriage. You are not prohibited by law from entering into a contract. Dilwaale.com reserves the right to verify age and identity at any time and may suspend or terminate accounts that fail to meet eligibility criteria.

SCOPE OF SERVICES

Dilwaale.com provides: Online profile creation Match suggestions based on preferences Communication tools (chat, messages, interest requests, etc.) Subscription-based premium services We do not act as a marriage broker, agent, or guarantor. We only provide a technology platform to enable interaction between members. We do not guarantee: Match success Compatibility Marriage User behavior Profile authenticity All decisions and interactions are at the user’s own risk. 4. USER ACCOUNT REGISTRATION To access most features, you must create an account. You agree to: Provide true, accurate, and complete information. Update your details whenever there is a change. Use your own identity and photos only. Keep login credentials secure. You are fully responsible for: All activity under your account Any communication you make Any data you share Dilwaale.com is not liable for misuse of your account due to your negligence.

5. PROFILE CONTENT & USER CONDUCT

5.1 Content Rules

You agree that you will not upload or share any content that: Is false, misleading, or fraudulent Is sexually explicit, obscene, or vulgar Promotes hatred, violence, or discrimination Violates any law or third-party rights Contains malware, spam, or harmful code

5.2 Identity & Authenticity

You must not: Impersonate any person. Use celebrity photos. Create fake profiles. Misrepresent marital status, age, religion, profession, or location. Dilwaale.com may edit, block, or delete any profile or content without notice.

USER RESPONSIBILITIES

You agree that you will: Communicate respectfully Use the platform only for matrimonial purposes Protect the privacy of others Report misuse or suspicious activity Follow all applicable laws You agree that you will not: Harass or threaten others Demand money, gifts, or favors Engage in scams or fraudulent activity Share another user’s personal data Solicit for business, MLM, or dating outside marriage intent 7. PAID MEMBERSHIPS & SUBSCRIPTIONS Dilwaale.com may offer: Free accounts Paid subscriptions Add-on services By purchasing any paid service, you agree: Payments are non-transferable Fees must be paid in advance Services are activated only after successful payment Prices may change without prior notice You are responsible for all taxes, gateway fees, and currency conversion charges

REFUND & CANCELLATION POLICY

Unless stated otherwise: All payments are final and non-refundable. No refund will be provided for: Partial usage Dissatisfaction with matches Profile inactivity User misconduct Refund requests must be emailed to: support@dilwaale.com If a refund is approved: Processing time may take 7–14 working days. Refunds are credited only to the original payment method.

COMMUNICATION POLICY

By registering, you agree to receive: Account alerts Service notifications Subscription updates Promotional offers You may opt out of promotional communication anytime, but service-related messages are mandatory. Official communication comes only from: 📧 support@dilwaale.com

PRIVACY & DATA SECURITY

We collect and process personal data as per our Privacy Policy. While we use industry-standard security measures, you acknowledge: No system is 100% secure Data transmission over the internet carries inherent risk You share information at your own discretion Dilwaale.com is not liable for unauthorized access caused by cyber attacks beyond reasonable control.

THIRD-PARTY SERVICES

Our platform may contain: Payment gateways Advertising partners External links We are not responsible for: Third-party content Their privacy practices Their terms or service quality You interact with them at your own risk.

DISCLAIMER OF WARRANTIES

Dilwaale.com provides services on an “as-is” and “as-available” basis. We do not guarantee: Continuous service availability Error-free operation Verified profiles User intentions Successful matchmaking We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dilwaale.com shall not be liable for: Emotional distress Financial losses Relationship disputes User misconduct Identity misrepresentation Offline meetings or consequences Any indirect or consequential damages All interactions are strictly between users. Dilwaale.com acts only as a platform provider.

ACCOUNT SUSPENSION & TERMINATION

We may suspend or terminate your account if: You violate these Terms You misuse the platform We receive legal or law enforcement requests Your activity harms other users or our reputation Termination may occur without prior notice. No refund is provided for terminated accounts. Users may close their account by contacting support. 15. INTELLECTUAL PROPERTY RIGHTS All content on Dilwaale.com including: Logo Design Text Code Graphics Is owned by or licensed to Dilwaale.com. You may not: Copy Reproduce Modify Sell Distribute Without written permission.

LEGAL COMPLIANCE

Users must comply with: Local laws Cyber laws Data protection laws Matrimonial and marriage laws Any illegal use will be reported to authorities.

GOVERNING LAW & JURISDICTION

These Terms are governed by the laws applicable in the country where Dilwaale.com operates. All disputes shall be resolved under the exclusive jurisdiction of competent courts in that region.

18. MODIFICATION OF TERMS

Dilwaale.com may update these Terms anytime. Changes become effective immediately after publishing. Continued use means acceptance of the revised Terms.

FORCE MAJEURE

Dilwaale.com shall not be liable for failure of service due to: Natural disasters War Government actions Network failures Cyber attacks Pandemics

CONTACT INFORMATION

For any support, legal, or compliance issues: Dilwaale Support Team support@dilwaale.com